Privacy policy and data protection

Pursuant to provisions set out under Regulation (EU) 2016/679, dated April 27th 2016, relating to the protection of physical persons  regarding processing practices which annul  personal data,  Directive 95/46/CE (hereinafter referred to as , “GRPD”), under Organic Law 34/2002, dated July 11th 2002, relating to company services  in information technology and electronic commerce, following on , “LSSI_CE”) of  Organic Law 3/2018, on data protection and the guarantee of digital rights, Sol Marzellier de Pablo guarantees the protection and confidentiality of any personal data passed to us, of any  type whatsoever, in compliance with provisions set out  in the GRPD.

 Sol Marzellier de Pablo’s data protection policy is founded on the principle of proactive responsibility, compliant with the Head of Data Processing’s level of compliance with the current legislative and policy frameworks, and thus being able to demonstrate this before the relevant monitoring authorities.

Any data supplied shall be treated in compliance with provisions set out under the GRPD, and for these purposes, Sol Marzellier de Pablo has adopted the legally determined levels of protection required and has taken all technical measures within her reach for the purposes of avoiding loss, misuse, alteration, and unauthorized access by third parties, as set out in continuation. Nevertheless, the user should be aware that Internet security measures and features are not impregnable.

Head of Processing: Who are we?

Name: Sol Marzellier de Pablo

Brand: Sol Marzellier Traductores TM

FIDN: X2250149J

Activities: Provision of translation and allied services

Address: C/ Claudio Coello 51 – Portal 1 – 4ºCentro Izquierda – 28001 MADRID (SPAIN)

Telephone number: +34 91 435 71 78 (Ext. 102)

Email address: smarzellier@smtraductores.com

Processing purposes:  To what ends will we process your data?

Any data supplied by our clients, translators and/or visitors to Sol Marzellier de Pablo’s Website will be included in a personal data processing activity register, created and maintained under the responsibility of Sol Marzellier de Pablo, which is essential for the purposes of performance of the services requested by users, or to resolve doubts and queries asked by the same. Our policy is not to compile user profiles for our services.

Processing legitimacy: For what reason do we need your data?

  1. Professional relationship: applies whenever someone contracts our services.
  2. Legitimate interest: for the purposes of attending to consultations and claims put to us, and for managing outstanding payment amounts.
  3. Your consent: if you are one of our Website users, you thereby permit us to send you any necessary communications by clicking on the tick box which features on the contact form for the purposes of replying to any queries or requests for information you may have sent.

Recipients: With whom do we share your data?

We grant access to your personal data to those public or private bodies to whom we are obliged to grant access under the compliance terms of some lawful requirement. For example, tax laws may oblige us to supply certain information to the tax authorities on certain economic operations which may exceed certain amounts of money.

We also share your data with our translator colleagues in order to be able to carry out the level of service performance agreed upon in the most suitable manner possible.

If, at the edges of the hypothetical scenarios mentioned, we should need to make your information more widely known to other bodies, then we will request your permission in advance via clearly stated options which enable you to best decide in the matter.

Communication: Where can we send your data to?

We carry out international transfers of personal data when we communicate these to our translation colleagues who are resident outside of the sphere of jurisdiction of the General Regulations on the Protection of Data. By accepting this Privacy Policy, you grant us your express consent to go ahead with carrying out the aforementioned international transfer of personal data.

Data storage: How long will we keep your data?

We will only keep your data for the time frame necessary for the purposes of achieving the aims for which the data was initially gathered. At the time of deciding the appropriate storage period, we will assess the risks entailed in processing them, as well as our contractual, legal and regulatory obligations, and also our internal data storage policy and our legitimate business interests set out in our current Privacy Notice and Cookies Policy 

In the light of this, Sol Marzellier de Pablo will store your personal data for the duration of your commercial relationship after which time they will be deleted, during the prescribed period of action which may originate from the aforementioned relationship.

Once deleted, your data will remain inaccessible to Sol Marzellier de Pablo and it will not be processed, except under the condition that you make it available to public administrations, judges and tribunals for purposes of serving any potential responsibility issues deriving from processing, as well as from exercising any rights to claims with the Spanish Data Protection Agency.

Security: In which ways will we protect your data?

We take all reasonable steps to uphold the confidentiality of personal information processed by us in our systems. We maintain strict levels of security in order to protect data of a personal nature which we process, in the face of accidental loss and access, processing, and unauthorized disclosure, in view of the technology, nature, and risks to which the data may be exposed. Nevertheless, we are unable to take any responsibility for any use made of the data by you (user and password combinations included) on our Website. We follow strict privacy guidelines, and in the event, we contract third parties to perform support services, we will demand that they observe the same regulatory compliance and that they allow us to audit their system to check they are in compliance.

Your rights:  What rights can you exercise as an interested party?

We advise you that you may exercise the following rights:

  1. Right of Access to your personal data with the aim of knowledge about which data is subject to processing and any operations carried out with it.
  2. Right of Correction of any inaccurate personal data.
  3. Right of Deletion of your personal data wherever possible (for example, by legal requirement).
  4. Right of Restriction of the processing of personal data where accuracy, legality and need for the aforementioned processing comes under doubt, in which case we will be able to store it for making or defending claims.
  5. Right of Opposition   to the processing of your personal data when the legal basis which enables this is in both our legitimate interests. Sol Marzellier de Pablo will cease processing your data unless it has a legitimate interest in so doing, or where it may be necessary for the defense of claims.
  6. Right to Transfer of your data where the legal basis on which enables us to process your data is of a contractual relationship nature, or based solely on your personal consent.
  7. Right to Withdraw Consent granted to Sol Marzellier de Pablo.

You may exercise your rights freely and at any time with us at the following address and by enclosing a copy of your ID card sent to: C/ Claudio Coello 51 – Portal 1 – 4º Centro Izquierda – 28001 MADRID (SPAIN).

Custody of your rights: Where may you make a claim?

In the event you feel your rights have been neglected by us, you may make a claim to the Agencia Española de Protección de Datos (The Spanish Data Protection Agency), via any of the following methods:

  • Electronic address: https://www.aepd.es
  • Postal address: Agencia Española de Protección de Datos (The Spanish Data Protection Agency) – C/ Jorge Juan 6 – 28001 MADRID (SPAIN).
  • Tel. Nº: +34 902 100 099 and 912 63 517

Updates: What changes may potentially affect the privacy policy?

Sol Marzellier de Pablo reserves the right to amend the current policy in order to adapt it to any new legislation or jurisprudence which may affect compliance of the same. For the purposes of guaranteeing legal compliance on personal data protection, Sol Marzellier de Pablo has engaged the consultancy services and assessment of  clickDatos.

Sello RGPD clickDatos
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